书名：高等院校物流管理专业教材：新编物流管理实务
目录
前言
第1章物流市场调查··································1
1.1市场调查基本知识······························1
1.1.1市场调查的概念···························1
1.1.2市场调查的步骤···························1
1.2物流市场调研····································2
1.2.1物流市场调研的分类·····················2
1.2.2物流供需调研······························4
1.2.3物流供需调研的步骤·····················9
1.3物流市场预测···································17
1.3.1市场预测概述·····························17
1.3.2物流市场预测原则·······················18
1.3.3物流市场预测方法·······················18
1.4物流市场调研报告·····························21
1.4.1物流市场调研报告的特点··············21
1.4.2调研报告的基本要求····················22
1.4.3物流市场调研报告的基本结构········22
本章案例················································24
思考题···················································25
第2章仓库规划与设计······························26
2.1仓库规划概述···································26
2.1.1仓库规划的概念··························26
2.1.2仓库规划的内容··························26
2.1.3仓库建设规划流程·······················27
2.2仓库规模和数量规划··························28
2.2.1仓库规模设计·····························28
2.2.2仓库数量决策·····························28
2.3仓库选址规划···································29
2.3.1仓库选址的原则··························29
2.3.2仓库选址的影响因素····················30
2.3.3仓库选址决策分析方法·················31
2.4仓库的结构与布局·····························32
2.4.1仓库的结构································32
2.4.2仓库库房的分配··························36
2.4.3仓库的布局································37
2.4.4自动化立体仓库的结构·················44
本章案例···············································49
思考题··················································50
第3章库存管理与控制······························51
3.1库存管理概述··································51
3.1.1库存的含义和功能·······················51
3.1.2库存分类···································52
3.1.3库存管理及其目标·······················53
3.1.4与库存管理有关的成本·················54
3.1.5库存管理方式·····························55
3.2ABC管理········································55
3.2.1ABC分类法的基本思想················56
3.2.2ABC分类实施的步骤···················57
3.2.3ABC分类管理的措施···················59
3.2.4ABC分类管理的注意事项·············59
3.3库存控制技术··································60
3.3.1定量订货法································60
3.3.2定期订货法································64
3.3.3定量订货法与定期订货法的区别·····66
3.4MRP与库存管理······························66
3.4.1MRP基本原理····························67
3.4.2MRP系统的运行步骤···················67
3.4.3MRP的计算方法·························68
3.5JIT与库存管理·································70
3.5.1JIT基本原理······························70
3.5.2JIT生产系统与传统物流系统的
不同·········································71
3.5.3JIT中的库存控制策略··················72
3.5.4JIT生产方式消除库存、改善物流的
关键做法···································72
本章案例···············································74
思考题··················································74
第4章商品养护与安全管理························75
4.1商品的质量变化································75
4.1.1物理机械变化·····························75
4.1.2化学变化···································77
4.1.3生化变化及其他生物引起的变化·····79
4.2影响商品发生质量变化的因素··············80
4.2.1影响库存物品变化的内因··············80
4.2.2影响物品质量变化的外因··············82
4.3商品养护方法···································84
4.3.1仓库作业过程管理措施·················84
4.3.2仓库温、湿度控制的方法··············86
4.3.3商品锈蚀的防治··························94
4.3.4虫害的防治································94
4.3.5霉变的防治································95
4.4仓库安全管理···································95
4.4.1治安保卫管理·····························96
4.4.2仓库消防···································97
4.4.3仓库防雨防汛···························101
4.4.4仓库安全作业管理·····················101
4.4.5仓库事故处理···························102
本章案例··············································102
思考题·················································103
第5章运输实务·····································104
5.1运输概述·······································105
5.1.1运输的地位和原则·····················105
5.1.2运输手段的选择························106
5.2货物运输实务·································106
5.2.1货物运输的运作························106
5.2.2运输费率·································109
5.2.3运输管理··································111
5.3整车运输管理··································114
5.3.1整车运输概述····························114
5.3.2整车货物运输业务······················116
5.3.3整车货物运输结算······················118
5.4零担货物运输管理····························119
5.4.1零担货物运输概述······················119
5.4.2零担货物运输组织·····················121
5.4.3零担货物运输作业程序···············124
本章案例··············································131
思考题·················································131
第6章配送中心规划································133
6.1配送中心概述·································133
6.1.1配送中心的定义及其形成·············133
6.1.2配送中心的分类·························134
6.1.3配送中心的功能·························137
6.1.4配送中心的物流流程···················139
6.2配送中心规划·································141
6.2.1配送中心规划的意义···················141
6.2.2配送中心规划的内容···················141
6.2.3规划的制约因素·························142
6.2.4配送中心规划的基本程序·············143
6.3配送中心的定位和选址·····················144
6.3.1配送中心的定位·························144
6.3.2配送中心的选址·························145
6.4配送中心组织设计与岗位操作流程······152
6.4.1配送中心的组织类别···················152
6.4.2配送中心岗位规划设计················154
本章案例··············································161
思考题·················································162
第7章配送组织与运输管理·······················163
7.1配送组织·······································163
7.1.1配送组织工作的基本程序和内容····163
7.1.2配送组织的模式·························164
7.1.3配送的方法·······························165
7.2协同配送·······································167
7.2.1协同配送的含义·························167
7.2.2协同配送的优势·························167
7.2.3协同配送的两种类型···················168
7.2.4协同配送的问题及解决办法··········169
7.3配送线路的确定······························171
7.3.1配送线路的确定原则···················171
7.3.2配送线路的确定方法···················171
7.4车辆调度与车辆运营管理··················179
7.4.1车辆调度工作····························179
7.4.2车辆调度的基本原则和具体原则····179
7.4.3车辆调度的方法·························180
7.5车辆积载、装载与卸载·····················186
7.5.1配送车辆的配装·························1867.5.2
车辆积载的原则························187
7.5.3车辆配装的方法························188
7.5.4装载与卸载······························193
本章案例··············································195
思考题·················································196
第8章现代物流信息技术与管理系统··········197
8.1仓库管理系统·································197
8.1.1仓库管理系统概述·····················197
8.1.2仓库管理系统功能·····················198
8.2运输管理系统·································199
8.2.1运输管理系统功能概述···············199
8.2.2运输管理系统的选型原则············200
8.3智能运输系统·································201
8.3.1智能运输系统的概念··················201
8.3.2运输系统的智能化的意义············202
8.3.3ITS的技术·······························202
8.4智慧物流技术·································203
8.4.1智慧物流概述···························203
8.4.2智慧物流技术架构·····················203
8.4.3智慧物流技术体系·····················204
本章案例··············································205
思考题·················································205
第9章物流成本管理和计算······················206
9.1物流成本管理概述···························207
9.1.1物流成本的概念及构成···············207
9.1.2物流成本的影响因素··················208
9.1.3物流成本的分类························209
9.1.4物流成本的重要理论学说············210
9.2物流成本管理··································211
9.2.1物流成本管理的内容···················211
9.2.2物流成本管理的原则、策略
和途径····································212
9.3物流成本计算·································214
9.3.1物流成本计算的目的··················214
9.3.2物流成本计算概述·····················214
9.3.3物流成本数据在物流管理中的
作用·······································219
9.3.4编制预算·································220
9.4物流ABC成本计算法·······················221
9.4.1物流ABC的概念及特征··············221
9.4.2物流ABC的计算原理·················221
9.4.3物流ABC的运用程序·················223
9.4.4ABC与传统成本计算的关系·········224
本章案例··············································225
思考题·················································226
第10章供应链管理·································227
10.1供应链管理概述·····························227
10.1.1供应链的概念··························228
10.1.2供应链的特征··························228
10.1.3供应链的类型··························228
10.1.4供应链管理的概念····················229
10.1.5供应链管理与物流管理的关系·····230
10.2供应链的设计································231
10.2.1供应链设计的原则····················232
10.2.2供应链设计的策略····················233
10.2.3供应链设计的步骤····················235
10.2.4供应链的模型选择····················236
10.2.5确定供应链组织模型·················237
10.3供应链管理的方法··························238
10.3.1快速反应（QR）······················238
10.3.2高效客户反应（ECR）··············241
10.3.3企业资源计划（ERP）···············244
10.4供应链的绩效评估··························248
10.4.1供应链绩效评估的主要作用········248
10.4.2供应链绩效评估的特点··············248
10.4.3供应链绩效评估的原则··············249
10.4.4供应链管理绩效评估的内容········249
10.4.5供应链管理绩效评估指标体系的
建立······································251
10.5供应链管理的新发展·······················253
10.5.1电子化的供应链（e-chain）········253
10.5.2敏捷供应链·····························254
10.5.3产业供应链或动态联盟供应链·····257
本章案例··············································258
思考题·················································259
参考文献··················································260